Yes. We have many Brazilian customers. Both of them do not need custom tax at all.
?Sim. Temos muitos clientes brasileiros. Ambos não precisa de imposto de costume em tudo.?
Please be informed that prices offered on our website are wholesale and for a minimum order of 10-100 units;
Yes we sell one item to individual/personal use too. Buying single or fewer units attracts additional 50% value of the base price offered on wholesale.
Product Quality & Performance
After Sales Support
Small Orders Accepted
Our minimum order is 100 units but we still want all of our customers to check our quality, so we offer paid samples of 12 - 50 units as well.
Yes, we do allow our customers to make selection of different items in order to sum-up with our required minimum order. Should you have any further inquiry on some lower units purchase, kindly send us an inquiry on the interested items and we will provide you with information and quotation.
Sorry, all of the prices on our website are factory wholesale prices, which are the bottom prices. We do not put the shipping fee into the cost of goods, so it is impossible for us to do free shipping.
The shipping fee depends on the weight of the goods, the shipping way, and the country. Please put all of the items into the shopping cart and then click the Send inquiry after updating the shopping cart. We will give you quote on the shipping charge based on the value of your order.
And of course, the more you order the cheaper the shipping fee will comparably be.
Yes, we can do drop shipping for you directly.
You can ask your customers to choose products here, and quote to them according to the reference on our website by yourself. You can re-sell all of my products in your country, and we can do drop shipping for you. We promise we won’t leave any information of us on the parcel.
After your payment, we usually need 1-2 days to prepare the items. After we ship out the items, the time depends on the transportation and your custom checking.
Hong Kong Post
15 - 20 days
30 - 45 days
We charge it from all of our customers, because no one can offer 100% guarantee of shipping and custom checking. We can only try our best to avoid custom issues such as, packing skills, dividing the shipment into small packages, writing “GIFT” or declare “35USD” on the air way bill, etc.
If you pay the insurance, when the goods are hold by custom or they are missing because of forwarder, we will resend all goods to you for free without any hesitation.
To be honest, it is a thing of luck. First, we always try our best to help customers to avoid the custom problem, while it varies among countries. In case your local customs charge tax from you, please contact with us at the first time. We’ll give you some effective suggestion to help you avoid the tax or pay less tax according to our rich experience.
However, we would not pay the tax for you. Generally speaking, the chance of being taxed is 0.1%.
Honestly speaking, all of our products are 100% original. We offer different brands with different model and we ensure we provide you with the best quality products.
We accept payment via Western Union / Money Gram / Bank Transfer / Bitcoin and Ethereum only and we have special discount for payment made via Bitcoin/Ethereum as well.
After the parcel is shipped out, for EMS it usually takes 2-3 days to upload the information online
For DHL, we’ll send you the exchange tracking NO. When package arrive Hong-Kong. Then you can track it online.
We will track your parcel and inform you if the parcel is under attempted delivery.
If you cannot get the goods in time and they have been shipped back to us, please pay the re-shipping fee & insurance. We’ll resend the package to you
If you do not accept the package for some personal reason and the package is returned to us by DHL, it will bring to 3 times more shipping as you paid. So DHL is not available for this resend service.
If you receive the defective items, please take photos within 3 days after you receiving the parcel. We will offer you the best solution according to the photos.
Please pay the shipping cost and insurance once again, we’ll resend you the goods without any delay.
Please send email to us OR leave us a message on Skype.
"Skype ID: customercservice".
We also accept warranty claims of products purchased from us and we pay for the pick-up charges only but the return shipment charge will be paid by the buyer and this process are usually cleared within 10-14 days of notification.?
TERMS & CONDITIONS
Auction Sales Policy:
We pride ourselves on our service and excellent customer satisfaction. We strive to make all our customers happy with our online listings on the products.
Please refer below to our 'POLICIES' for products purchased through our store or from our auctions.
All our products are warranted to arrive in full working order and come backed with a 14 day 100% Money Back Guarantee.
The warranty is voided where damage to the product is caused by reason other than manufacturer's defects such as accident, misuse, improper use, abuse, faulty operation contrary to recommended usage, transportation damage or when product has been tampered, altered, modified, converted, repaired or serviced other than by us or when this warranty has been tampered, amended and also on cosmetic damages, wear n' tear, damage to accessories We will replace your item if it is found to be Dead on Arrival (DOA) within 7 days from the date of dispatch. Any DOA's must be advised and returned to us within 7 days.
Should an item be required to be returned for warranty, please ensure that the product is returned in the original manufacturers packaging and original condition.
Pick-up postage fees will paid by us and its buyer's responsibility to pay for delivery and COD returns will not be accepted. Please refer below to our 'POLICIES' for products purchased through our store or from our auctions on other websites.
If you purchase an item that is deemed "DOA" upon arrival at your location, you may return the product to us in exchange for a replacement product or a refund.
Once we have received the item, we will diagnose and assess if the product is defective. If it is confirmed as defective, either an exact replacement product will be shipped to you or you will be granted a full refund. All refunds will be a refund of the sale price less shipping and handling expenses. If the product is proven to not be defective, at our sole discretion we may provide the buyer with a refund of the sales price less a 10% restocking fee.
Kindly go to our contact us page and send us an inquiry and one of our customer care representatives will be replying you as soon as possible.
We do not allow the reproduction of any images, descriptions, specifications, formats or other materials used for the selling of our products. Unauthorised use of these items will be reported to every relevant authorities.
Thanks for your patronage....